Once you have enrolled on one of our qualifications you are assigned a dedicated tutor who is a carefully selected subject expert in the field of your study. Each of our tutors has experience in teaching online courses and knows the challenges as well as advantages of online learning.
Your tutor provides you with academic support and answers any queries you may have regarding your qualification including its content and assessments. They ensure that you are fully prepared to successfully pass your assignments and exams (if applicable) by providing and marking effective revision aids such as test papers and mock exams. Your papers are all marked in a constructive manner so you know exactly where your strengths and weaknesses lie.
Our tutors are on hand to guide you through your qualification and will provide you with all the support you need to achieve success in your studies, and in your career beyond.
Your tutor is committed to supporting you in your studies and there are several ways that you will be able to contact them:
- By email: Ask questions in your own time around the clock; your tutor will respond with answers and advice within 24 hours (working days)
- Via the online chat facility: Ask your question while it’s fresh in your mind and communicate with your tutor in real time when they are online
- Over the phone or Skype: Contact your tutor by phone during their working hours and they will be able to help you right away.
Our students tell us that having someone there to help guide them through the material and provide support when they need it is really important with online study. The right support can make all the difference.
Note that you will only have a tutor if you are studying for a qualification; courses do not include access to a tutor (and are priced lower accordingly). If you are not sure of the difference, a qualification will have a ‘Level’ and will be from an Awarding Organisation.